Location is great. It's right next to bus stop for skibus which takes you to the KitzSki area (Fleckalmbahn). The stuff was nice but not all of them speak English. On the other hand one girl was Czech, two other were Slovak so my parents who only speak Czech (and a really bit German) didn't have troubles to understand by themself. There are some parking spots next to the buildings, most of the time all the cars fit somewhere but it's limited.
Rooms are a bit small, whenever you have some stuff laying around (ski equipment for example) you can't really move in the room. We were in the wooden house. Each floor have a shared balcony for all the rooms on the floor. There is also common room where you can sit together with people from other rooms.
We had breakfast and dinner included and it was really tasty. There was even vegetarian option for dinner. It's a complete dinner with salad bar, soup, main dish and desert. The food on a plate proves the cook knows what he/she is doing. Breakfast is standard central european breakfast with variations of hams, salamis, cheese, boiled eggs, musli, cereals. Other version of eggs can be ordered.
The worst part, and for many not that important, is wifi connectivity. There is wifi but I was rather using my mobile data. It wasn't just slow but it was also restricted. To save some bandwidth the hotel block streaming and download services including youtube. I understand it but I don't approve it, internet must be open! You can break the restriction with VPN but it's still slow.